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Issue with Undefined planAmount in Homepage Event Data

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Hi Team, We have an event named "homepage" where the property planAmount is showing as undefined. I’ve shared an example below. This property appears in the event data, but when I try to check how many users have planAmount = undefined, it doesn’t show up in the filter or dropdown. Please refer to the screenshot below. Your support on this would be greatly appreciated.

  • Avatar of Ryan C.
    Ryan C.
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    undefined values are converted to (not set) which is why you aren’t seeing it as a separate value.

  • Avatar of Manoj K.
    Manoj K.
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    Ryan C. how can we see it separately. As not set and undefined means different for us

  • Avatar of Ryan C.
    Ryan C.
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    You would need to pass undefined as a string, e.g. “undefined”, in order for it to show as a distinct value.

  • Avatar of Manoj K.
    Manoj K.
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    Yes its passing as string

  • Avatar of Manoj K.
    Manoj K.
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    here is the screenshot

  • Avatar of Ryan C.
    Ryan C.
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    Even if the property type is set to string it doesn’t mean the value being passed to it is a string. You’ll want to validate that it is passing as planAmount = “undefined” and not planAmount = undefined.