Urgent: Events Not Recording in MixPanel Dashboard – Troubleshooting Needed

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Our team is experiencing an urgent issue where our events are suddenly not being recorded or displayed under the Events tab in our MixPanel dashboard. This issue started recently and is affecting our ability to track and analyze user interactions effectively. What could be the issue ?

5 comments

· Sorted by Oldest

Ansh A.
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Can you confirm you've not made any changes to your codebase? Also, is this happening only with certain events, or all of them? Inamul H.
Santi (.
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Hi Inamul, we had an ingestion delay incident this morning around the time you wrote here
Santi (.
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all details are here: https://www.mixpanelstatus.com/incidents/x6qv6g7zyzmr
Santi (.
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issue was resolved so you should be able to see the data as data ingested was not lost, only delayed appearing in reports
Inamul H.
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Thanks
🙏1

Ansh A.
·
·
Can you confirm you've not made any changes to your codebase? Also, is this happening only with certain events, or all of them? Inamul H.
Santi (.
·
·
Hi Inamul, we had an ingestion delay incident this morning around the time you wrote here
Santi (.
·
·
all details are here: https://www.mixpanelstatus.com/incidents/x6qv6g7zyzmr
Santi (.
·
·
issue was resolved so you should be able to see the data as data ingested was not lost, only delayed appearing in reports
Inamul H.
·
·
Thanks
🙏1