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Improving Session Replay: User Feedback and UI Suggestions

Avatar of Vlad S.Vlad S.
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some feedback about session replay: one awesome use case for replay is clicking on a set of events in a report and then selecting "watch replays"; however, some of those replays can be quite long (say, half an hour?) and it's not at all clear where the event you're interested in happened... you could scroll through the list of events and try and spot it, but for half a half hour session that's like trying to find a needle in a haystack; I can see a few UI approaches that would solve for this issue, or maybe a combination of them:

  • when opening replays for specific events, start the replay ten seconds before the event in question rather than at the very beginning

  • when opening replays for specific events, highlight the events in question with a different color, in both the timeline and in the list on the left

  • add a way to search/filter for specific events in the replay window

3 comments

  • Avatar of DJ S.
    DJ S.
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    Hey Vlad! Nice to see you again; thanks as always for the thoughtful feedback.

    1. 1.

      Thanks for catching this! This was actually a bug that should be fixed now 🙂 Let us know if you're still having issues here

    2. 2.

      We just built this literally based on your feedback 🙂 Take a peek and let us know if it behaves as you expected? Should be bi-directional: if you hover an event either in the feed on the left hand side, or the timeline

    1. a.

      One question we weren't sure the answer to: if you hover an event in the left hand side feed, should we highlight all instances of that event in the timeline? or just that specific one for that specific timestamp? Let us know if you have any thoughts there!

    1. 3.

      This should work, if you type a string into the search bar on the top left (pic attached). LMK if you have any issues with this working?

    CC: Jonathan Y.

  • Avatar of Vlad S.
    Vlad S.
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    this is awesome, thanks! concerning #2 I would think highlighting that specific event would be ideal, but I can see the usefulness of highlighting all the other ones too... you could maybe highlight all of them but then add a slightly more prominent highlight on the specific one?

    🙏1
  • Avatar of DJ S.
    DJ S.
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    Yeah good call! Thank you as always for the feedback! 🙏 Please keep it coming 🙂