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Is crash tracking not recommended with Mixpanel?

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Is crash tracking not recommended with Mixpanel?

  • Avatar of kapa.ai
    kapa.ai
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    Hi j o., Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> đź‘‹

    Feel free to ask a follow-up question once I've answered by mentioning me with @kapa.ai

  • Avatar of kapa.ai
    kapa.ai
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    Based on the knowledge sources provided, there is no explicit statement that crash tracking is not recommended with Mixpanel. However, there is some relevant information about automatically tracked events, including crash tracking, that I can share:Mixpanel's mobile SDKs have a legacy feature to automatically collect common mobile events, including app crashes. However, Mixpanel does not recommend enabling this automatic tracking feature. According to the Mixpanel SDKs: iOS (Objective-C) documentation:"Mixpanel's mobile SDKs have a legacy feature to automatically collect common mobile events. We don't recommend enabling this, as these events rely on client-side state and can be unreliable."One of the automatically tracked events mentioned in this documentation is "App Crashed", which "Executes when Mixpanel receives either an exception or a signal that indicated the app has crashed."While this information suggests that Mixpanel does not recommend using their automatic tracking feature for crashes (among other events), it does not necessarily mean that crash tracking itself is not recommended. The concern seems to be more about the reliability of the automatic tracking feature rather than crash tracking in general.If crash tracking is important for your application, you may want to consider implementing a more reliable custom solution or using a dedicated crash reporting tool in conjunction with Mixpanel for your analytics needs. However, for a definitive answer on Mixpanel's current recommendations for crash tracking, you might need to consult their most up-to-date documentation or reach out to their support team directly.

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