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Syncing Cohorts with Airship: Do You Need a User Property?

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in order to sync a cohort with Airship, does a specific user property have to be set?

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    kapa.ai
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    Hi Bradley A., Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> đź‘‹

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    kapa.ai
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    Yes, to sync a cohort with Airship, specific user properties need to be set on the user profile in Mixpanel. According to the knowledge sources, the following properties are required:1. For iOS users: $ios_urban_airship_channel_id 2. For Android users: $android_urban_channel_id 3. Optionally, for cross-platform identification: $airship_named_userThese properties must be set on the user profile in Mixpanel for the user to be exported to Airship. If these properties are not set, the user will not be included in the export.As stated in the Airship Integration FAQ:"In order for a user to be exported to Airship, the user must have the necessary property set on the user profile. These properties are $ios_urban_airship_channel_id, $android_urban_channel_id, or $airship_named_user."It's important to note that if these properties are not set, it can lead to discrepancies between the number of users in your Mixpanel cohort and the number of users exported to Airship.

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