Clarifying Unique User and Retention Rate in Reports

Natsuki I. · 2024-10-22 09:48:09.868919+00

Doesn't it use "unique user" and "retention rate", when I use "on or before" in retention reports ?

Mixpanel is headed to Money20/20 October 26 - 29 in Las Vegas, Nevada!

Clarifying Unique User and Retention Rate in Reports | Mixpanel Community

3 comments

· Sorted by Oldest

kapa.ai
APP
·
·
Hi Natsuki I., Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> 👋
Feel free to ask a follow-up question once I've answered by mentioning me with @kapa.ai
kapa.ai
APP
·
·
Yes, when you use the "On or Before" retention criteria in Mixpanel's Retention reports, it does involve the concept of "unique users". This criteria is most commonly used with measurement types of property sum or average. It looks at total activity done during the period between the start and end event. For example, if you want to look at 30 Day LTV (Lifetime value) of e-commerce users, you would look at total money spent on purchases from sign-up for 30 Days. This includes looking at revenue spent from Day 0, Day 1 ..to Day 30, where revenue is a property on the event purchase. Similarly, if you want to look at 30 day ARPU (average revenue per user), you would look at averaging the total revenue spent per user within the first 30 days. As for "retention rate", it is one of the four types of measurements you can choose in a Retention report. The other three are Unique Users, Property Sum, and Property Average. By default, Retention report will select retention rate as the measurement. So, in summary, "unique users" and "retention rate" are indeed concepts that are used when you are working with "On or Before" in Retention reports in Mixpanel.Sources: - On or Before time interval - Quick Start
kapa.ai is still learning and improving, please let me know how I did by reacting below.
⤵️ Hint: Mention @kapa.ai in the thread for follow-ups.
Natsuki I.
·
·
I think that "unique user" and "retention rate" doesn't make cense in "on or before".