Understanding Mixpanel Session Tracking for Cross-Platform Products

Isabella L. · 2024-11-11 14:25:16.288054+00

Hi I need to look at Sessions on Mixpanel for our cross platform product. I find `app session` and `session started` . I know `app session` is only for the apps but is the virtual event `session started` tracking both web and mobile applications?

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Understanding Mixpanel Session Tracking for Cross-Platform Products | Mixpanel Community

3 comments

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kapa.ai
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Hi Isabella L., Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> 👋
Feel free to ask a follow-up question once I've answered by mentioning me with @kapa.ai
kapa.ai
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To answer your question about sessions in Mixpanel for cross-platform products, let's clarify the difference between the events you mentioned: 1. app session: This is a legacy automatically tracked event specific to mobile applications. It's not recommended for use across platforms Legacy Automatically Tracked Events.2. Session Start: This is indeed a virtual event that Mixpanel computes automatically for both web and mobile applications. It's part of Mixpanel's Sessions feature, which is designed to work across platforms Sessions: Compute sessions based on existing event data.The Session Start event is the one you should focus on for cross-platform session tracking. It's computed based on your existing event data and works for both web and mobile applications. Mixpanel creates this virtual event along with a Session End event to define sessions Sessions: Compute sessions based on existing event data.You can configure how these sessions are computed in your project settings, choosing between timeout-based, event-based, or property-based methods. This allows you to analyze user behavior consistently across different platforms Sessions: Compute sessions based on existing event data.For cross-platform products, it's generally recommended to send data from all platforms to a single Mixpanel project. This approach provides more flexibility and valuable insights into your overall user experience across platforms Best Practices for Cross-Platform Tracking.
kapa.ai is still learning and improving, please let me know how I did by reacting below.
ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups or DM the app for 1-to-1 help.
Isabella L.
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Do you know if the fact that we are not tracking logged-out users influences the session started virtual event?

kapa.ai
APP
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Hi Isabella L., Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> 👋
Feel free to ask a follow-up question once I've answered by mentioning me with @kapa.ai
kapa.ai
APP
·
·
To answer your question about sessions in Mixpanel for cross-platform products, let's clarify the difference between the events you mentioned: 1. app session: This is a legacy automatically tracked event specific to mobile applications. It's not recommended for use across platforms Legacy Automatically Tracked Events.2. Session Start: This is indeed a virtual event that Mixpanel computes automatically for both web and mobile applications. It's part of Mixpanel's Sessions feature, which is designed to work across platforms Sessions: Compute sessions based on existing event data.The Session Start event is the one you should focus on for cross-platform session tracking. It's computed based on your existing event data and works for both web and mobile applications. Mixpanel creates this virtual event along with a Session End event to define sessions Sessions: Compute sessions based on existing event data.You can configure how these sessions are computed in your project settings, choosing between timeout-based, event-based, or property-based methods. This allows you to analyze user behavior consistently across different platforms Sessions: Compute sessions based on existing event data.For cross-platform products, it's generally recommended to send data from all platforms to a single Mixpanel project. This approach provides more flexibility and valuable insights into your overall user experience across platforms Best Practices for Cross-Platform Tracking.
kapa.ai is still learning and improving, please let me know how I did by reacting below.
ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups or DM the app for 1-to-1 help.
Isabella L.
·
·
Do you know if the fact that we are not tracking logged-out users influences the session started virtual event?