Understanding Mixpanel Session Tracking for Cross-Platform Products | Mixpanel Community

Understanding Mixpanel Session Tracking for Cross-Platform Products

Hi I need to look at Sessions on Mixpanel for our cross platform product. I find app session and session started . I know app session is only for the apps but is the virtual event session started tracking both web and mobile applications?

3 comments

kapa.ai
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kapa.ai
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To answer your question about sessions in Mixpanel for cross-platform products, let's clarify the difference between the events you mentioned: 1. app session: This is a legacy automatically tracked event specific to mobile applications. It's not recommended for use across platforms Legacy Automatically Tracked Events.2. Session Start: This is indeed a virtual event that Mixpanel computes automatically for both web and mobile applications. It's part of Mixpanel's Sessions feature, which is designed to work across platforms Sessions: Compute sessions based on existing event data.The Session Start event is the one you should focus on for cross-platform session tracking. It's computed based on your existing event data and works for both web and mobile applications. Mixpanel creates this virtual event along with a Session End event to define sessions Sessions: Compute sessions based on existing event data.You can configure how these sessions are computed in your project settings, choosing between timeout-based, event-based, or property-based methods. This allows you to analyze user behavior consistently across different platforms Sessions: Compute sessions based on existing event data.For cross-platform products, it's generally recommended to send data from all platforms to a single Mixpanel project. This approach provides more flexibility and valuable insights into your overall user experience across platforms Best Practices for Cross-Platform Tracking.
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Isabella L.
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Do you know if the fact that we are not tracking logged-out users influences the session started virtual event?