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Excluding Customers by URL Path for Funnel Analysis

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“I want to exclude customers who have visited a specific URL path at least once and analyze the funnel data. How can I do that?”

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    kapa.ai
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    Hi Chansol L., Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> 👋

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    kapa.ai
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    To exclude customers who have visited a specific URL path at least once and analyze the funnel data in Mixpanel, you can use the Exclusion Steps feature in the Funnels report. Here's how you can do it: 1. Create your funnel as usual in the Funnels report. 2. In the "Conversion Criteria" section, click on "Advanced" and then on "Exclude users who did…". 3. Select the event that represents a page view (e.g., "Page View" or similar event in your implementation). 4. Add a filter to this exclusion step to specify the URL path you want to exclude. For example, you might add a filter like "Page URL contains /specific-path". 5. Choose whether you want to exclude this event between all steps or between specific steps in your funnel.By setting up the exclusion step this way, you'll exclude users who visited the specific URL path at any point during the funnel conversion process.It's important to note that this exclusion step will not prevent users from entering the funnel, but it will exclude them from converting further once they've visited the specified URL path.If you want to completely exclude users who have ever visited this URL path, regardless of when they did so in relation to the funnel, you should instead use a cohort filter. You can create a cohort of users who have not visited the specific URL path and then apply this cohort as a filter to your entire funnel.For more detailed information on using exclusion steps in funnels, you can refer to the Mixpanel documentation on Exclusion Steps.

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  • Avatar of Chansol L.
    Chansol L.
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    kapa.ai Can I exclude users who had visited the url before the funnel I want to look into?

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    kapa.ai
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    Let me check the knowledge base for you again. One moment! 📚

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    kapa.ai
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    Yes, you can exclude users who had visited a specific URL before the funnel you want to analyze in Mixpanel. To achieve this, you'll need to use a combination of cohort filtering and funnel analysis. Here's how you can do it: 1. First, create a cohort of users who visited the specific URL you're interested in.2. Then, when setting up your funnel analysis, use this cohort as a filter to exclude these users from your funnel.This approach allows you to exclude users based on their behavior prior to entering the funnel, which is what you're looking for.To set this up in more detail: 1. Create a cohort of users who visited the specific URL. 2. In the Funnels report, set up your funnel steps as usual. 3. In the filters section of your funnel, add a filter to exclude the cohort you created.This method ensures that users who visited the URL before entering your funnel are completely excluded from the analysis.For more information on using cohorts and filters in funnels, you can refer to the Mixpanel documentation on Funnels.It's worth noting that this approach differs from using exclusion steps within the funnel itself. Exclusion steps, as mentioned in the Mixpanel documentation on Exclusion Steps, would only exclude users who perform a certain action during the funnel conversion process, not before it. The cohort filtering method described above is more suitable for your specific requirement of excluding users based on their behavior before entering the funnel.

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