I am trying to use any order on funnel analysis, but it doesn’t work

I am trying to use any order on funnel analysis, but it doesn’t work | Mixpanel Community

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kapa.ai
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Hi Carey, Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> 👋
Feel free to ask a follow-up question once I've answered by mentioning me with @kapa.ai
kapa.ai
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I understand you're having trouble using the "any order" option in funnel analysis on Mixpanel. Let me provide some information that might help: The "any order" option in Mixpanel's funnel analysis allows users to complete unanchored funnel steps in any particular sequence and still be counted as converted. This is useful when you want to analyze situations where a user must complete all actions to be considered converted, but the exact order is not important.To use the "any order" option: 1. Expand the "Advanced" menu in the Conversion Criteria. 2. Toggle on "Any Order".Once you've done this, you have the option to anchor specific steps in your funnel by clicking on the step number. Steps will appear either with a number (indicating where it must fall in the funnel) or with an asterisk (*), indicating that it can be performed in any order before the next anchored step.Mixpanel Docs: Funnels - OrderingIf you've followed these steps and it's still not working, there could be a few reasons: 1. Make sure you've correctly set up your funnel steps and conversion criteria. 2. Check if you have any exclusion steps or other advanced settings that might be affecting the funnel behavior. 3. Verify that your events are being tracked correctly and appearing in the funnel.If you're still experiencing issues after checking these points, it might be helpful to contact Mixpanel's support team for more specific troubleshooting.
kapa.ai is still learning and improving, please let me know how I did by reacting below.
ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups or DM the app for 1-to-1 help.

kapa.ai
APP
·
·
Hi Carey, Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> 👋
Feel free to ask a follow-up question once I've answered by mentioning me with @kapa.ai
kapa.ai
APP
·
·
I understand you're having trouble using the "any order" option in funnel analysis on Mixpanel. Let me provide some information that might help: The "any order" option in Mixpanel's funnel analysis allows users to complete unanchored funnel steps in any particular sequence and still be counted as converted. This is useful when you want to analyze situations where a user must complete all actions to be considered converted, but the exact order is not important.To use the "any order" option: 1. Expand the "Advanced" menu in the Conversion Criteria. 2. Toggle on "Any Order".Once you've done this, you have the option to anchor specific steps in your funnel by clicking on the step number. Steps will appear either with a number (indicating where it must fall in the funnel) or with an asterisk (*), indicating that it can be performed in any order before the next anchored step.Mixpanel Docs: Funnels - OrderingIf you've followed these steps and it's still not working, there could be a few reasons: 1. Make sure you've correctly set up your funnel steps and conversion criteria. 2. Check if you have any exclusion steps or other advanced settings that might be affecting the funnel behavior. 3. Verify that your events are being tracked correctly and appearing in the funnel.If you're still experiencing issues after checking these points, it might be helpful to contact Mixpanel's support team for more specific troubleshooting.
kapa.ai is still learning and improving, please let me know how I did by reacting below.
ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups or DM the app for 1-to-1 help.