Mixpanel people.set how to pass avatar email and other super properties
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To set user profile properties like avatar, email, and other custom properties in Mixpanel using the people.set
method, you can follow this approach::LBKSLBKS```LBKSmixpanel.identify('USER_ID');LBKSmixpanel.people.set({
'$avatar':: 'https://example.com/avatar.jpg',
'$email': 'jane.doe@​example.com',
'plan': 'Premium',
// Add any other custom properties here
});```Here's a breakdown of the properties:1. $avatar
: Set this to the URL of the user's avatar image. Use the reserved property $avatar
for this purpose.
2. $email
: Use the reserved property $email
to set the user's email address.
3. Other properties: You can add any custom properties (like 'plan' in the example) by simply including them in the object passed to people.set()
.Note that $avatar
and $email
are reserved profile properties in Mixpanel, which have special meaning and are used in various Mixpanel features.Remember to call mixpanel.identify()
before setting profile properties to associate them with the correct user.Reserved Properties: Properties used for system features provides more information on reserved properties like $avatar
and $email
.Mixpanel SDKs: Javascript Storing User Profiles> offers more details on using people.set()
in JavaScript.
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userId a
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To set the user ID in Mixpanel, you need to use the identify()
method before calling people.set()
. Here's how you can include the user ID along with other profile properties:LBKS// First, identify the user mixpanel.identify('USER_ID');LBKS// Then set the profile properties mixpanel.people.set({ '$name': 'Jane Doe', '$email': 'jane.doe@​[example.com](http://example.com)', 'plan' : 'Premium' // Add any other properties here });LBKS
In this example, 'USER_ID' should be replaced with the actual unique identifier for the user, preferably the user ID from your database.It's important to note:1. The identify()
method is crucial for associating subsequent profile updates and events with the correct user.
2. You should call identify()
before setting any profile properties.
3. The user ID you pass to identify()
becomes the distinct_id for that user in Mixpanel.Remember, you only need to call identify()
once per page load or session, typically when the user logs in or when you first obtain their user ID.Mixpanel SDKs: Javascript Storing User Profiles> provides more details on this process, emphasizing the importance of calling identify()
before setting profile properties.
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To understand how the identify()
method handles the distinct_id
in Mixpanel, let's look at the mechanism:1. When you call identify()
, you pass in a user ID as an argument. This user ID becomes the distinct_id
for that user in Mixpanel.2. Here's an example of how to use identify()
:LBKSmixpanel.identify('12345');LBKS
In this case, '12345' becomes the distinct_id
for this user.3. The identify()
method does more than just set the distinct_id
. It creates a mapping between the anonymous ID (which Mixpanel generates automatically for new visitors) and the user ID you provide. This process is part of Mixpanel's ID management system.4. When you call identify()
, Mixpanel sends an $identify
event to your project. This event contains both the $identified_id
(the user ID you provided) and the $anon_id
(the automatically generated device ID).5. This mapping allows Mixpanel to connect pre-login behavior (tracked with the anonymous ID) with post-login behavior (tracked with the user ID you provide).It's important to note that:- You should call identify()
when you know the user's true identity, typically at account creation or login.
- After calling identify()
, all subsequent events and profile updates will be associated with this distinct_id
.
- The distinct_id
is crucial for Mixpanel to accurately track unique users across sessions and devices.For more detailed information, you can refer to:Identifying Users (Simplified) which explains the client-side identity management process.Mixpanel SDKs: Javascript Managing User Identity> provides specific guidance on using identify()
in JavaScript.
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Based on the information provided in the knowledge sources, there could be a few reasons why events before calling identify()
are not getting listed in the user view. Let's explore the most likely explanation:The behavior you're describing is related to how Mixpanel handles identity management and event attribution. According to the Identifying Users (Simplified) documentation:1. Any events tracked before calling .identify()
are considered anonymous events. These events are associated with a $device_id
that Mixpanel's SDKs automatically generate.2. When you call .identify(<user_id> )
, you're telling Mixpanel that the $device_id
belongs to a known user with the ID you provided.3. After calling .identify()
, Mixpanel should stitch together the event streams, including both the anonymous events (associated with the $device_id
) and the identified events (associated with the user_id
).If you're not seeing the events from before the .identify()
call in the user view, it could be due to one of these reasons:1. The stitching process hasn't completed yet. It might take some time for Mixpanel to process and merge the anonymous and identified event streams.2. There might be an issue with how .identify()
is implemented in your code. Make sure you're calling it correctly and at the right time (usually when a user logs in or signs up).3. If you're using the Original ID Merge API (instead of the Simplified one), the behavior might be slightly different.To ensure proper implementation, follow these best practices from the Identifying Users (Simplified) documentation:1. Call .identify()
upon registration/login or when an app is re-opened in a logged-in state.
2. Ensure that cross-platform, pre and post-registration events are linked to the same user on Mixpanel.
3. Verify that all the user's identifiers are stored in the same Identity Cluster and that all their events are displayed on a single profile on Mixpanel.If you've followed these practices and are still not seeing the pre-identify events, you may need to contact Mixpanel support for further assistance, as the knowledge sources don't provide enough information to troubleshoot this specific issue completely.
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I am using ORIGINAL ID merge
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Thank you for clarifying that you are using the Original ID Merge API. This information is crucial for understanding your situation. Let's discuss how the Original ID Merge API works and how it might affect your event attribution:In the Original ID Merge API:1. Anonymous events are tracked with a $device_id
(or any anonymous ID you generate) as the distinct_id
.2. When a user logs in or is identified, you need to call the identify()
method, which sends an $identify
event to Mixpanel. This event contains both the $identified_id
(your chosen user ID) and the $anon_id
(the previously used anonymous ID).3. Mixpanel then creates a mapping to merge the $anon_id
and $identified_id
together, forming an Identity Cluster.Here's an important point from the Identifying Users (Original) documentation:"The $identify
event will only merge an $anon_id
that is in UUIDv4 format (anonymous ID format generated by Mixpanel and Segment) and only if the $anon_id
was not previously merged to another $identified_id
."If you're not seeing pre-login events in the user view, it could be due to one of these reasons:1. The $anon_id
you're using might not be in UUIDv4 format.
2. The $anon_id
might have been previously merged with a different $identified_id
.
3. The identify()
call might not be implemented correctly.To ensure proper implementation:1. Make sure you're generating a proper anonymous ID (preferably UUIDv4) for unidentified users.
2. Call identify()
as soon as the user logs in or is identified, passing both the anonymous ID and the new user ID.
3. Check that the $identify
event is being sent correctly with both IDs.Here's an example of how to properly implement the $identify
event::LBKSLBKS```LBKS{
"event":: "identified_id": "<TRUE_USER_ID> ",
"$anon_id": "<ANONYMOUS_ID> ",
"token": "<YOUR_PROJECT_TOKEN> "
}
}```If you've followed these steps and are still experiencing issues, you may need to contact Mixpanel support for further assistance, as there might be specific details about your implementation that aren't covered in the provided knowledge sources.Identifying Users (Original) provides more detailed information about the Original ID Merge API and its implementation.
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According to the knowledge sources, there is a delay in the merging process for identity management in Mixpanel. Here's what the documentation says about the time it takes to merge identities:For projects using the Original ID Merge API, which you mentioned you are using, the Identifying Users (Original) documentation states:"It may take up to 24 hours for this mapping to propagate to all other parts of the system. This means that, in some cases, when analyzing a funnel that spans pre-login and post-login behavior in real-time, some may be shown as dropped-off, even though they've performed the conversion event."This delay applies to most Mixpanel reports. However, there is one exception:"For debugging purposes, the Activity Feed view of a single user is updated in real-time (less than 1 minute delay). You can get to the Activity Feed by navigating to Users and selecting a given user."So, to summarize: 1. For most reports and analyses: Up to 24 hours 2. For the Activity Feed view: Less than 1 minuteIt's important to note that this delay is by design to allow Mixpanel to process and merge the data across their system. If you need to debug or verify the merging process quickly, you can use the Activity Feed view, but for other reports and analyses, you should allow up to 24 hours for the data to be fully merged and reflected.Identifying Users (Original) provides more details on this process and other frequently asked questions about identity management in Mixpanel.
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To find information about Mixpanel's maintenance page or service status, you can refer to Mixpanel's Status Page. This page provides updates on any incidents or maintenance activities affecting Mixpanel services.You can access Mixpanel's Status Page at: Mixpanel Status PageThis resource is mentioned in several documents:1. Response Times document states: "To see if there are any incidents affecting Mixpanel services, visit Mixpanel's Status Page (or subscribe to receive notifications of future status updates)."2. The Beyond Onboarding guide mentions: "Subscribe to Mixpanel system status updates to be alerted on any downtimes here."By visiting the Status Page, you can: 1. Check the current status of Mixpanel services 2. View any ongoing incidents or maintenance activities 3. Subscribe to receive notifications about future status updatesThis will help you stay informed about any maintenance or service issues that might affect your use of Mixpanel.
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