Analyzing High Session Duration on Your Website After Data Changes

Sonia · 2024-10-22T07:44:15.736Z

Hi , Session duration for my website is coming to be around 3 -4 minutes as I have removed the internal users data from the report, what is the possibility of session duration is too high?

Analyzing High Session Duration on Your Website After Data Changes | Mixpanel Community

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kapa.ai
APP
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Hi Sonia, Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> 👋
Feel free to ask a follow-up question once I've answered by mentioning me with @kapa.ai
kapa.ai
APP
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The session duration can be influenced by various factors. If your session duration is high, it could be due to the following reasons: 1. User Behavior: Users might be spending more time on your website, exploring different pages or content. This is generally a positive sign indicating user engagement.2. Session Timeout Settings: The session duration could also be influenced by the session timeout settings in Mixpanel. By default, the session timeout length is set to 30 minutes, meaning if a user is inactive for 30 minutes, the session ends. If you have set a longer session timeout, it could result in higher session durations.3. Event Tracking: If there are events that are frequently triggered by system activities or background processes, they could keep the session active and result in a longer session duration. It's recommended to exclude such events from your session calculations to get accurate results.4. API-related Events: Certain API-related events are by default excluded from session calculations in Mixpanel. If there are additional API-related events specific to your application that are not excluded, they could impact the session duration.To get a more accurate session duration, you can use the Time to Convert Chart in Funnels to determine an appropriate session timeout period that aligns with your users’ behavior. Also, ensure to exclude events that don’t denote an action made by the user from your funnel.Sources: - Estimating Ideal Session Length - Session Timeout - FAQ
kapa.ai is still learning and improving, please let me know how I did by reacting below.
⤵️ Hint: Mention @kapa.ai in the thread for follow-ups.

kapa.ai
APP
·
·
Hi Sonia, Please stand by as I search the Mixpanel knowledge base for an AI-powered answer. I normally take about 15 seconds or so. In case AI cannot answer your question, feel free to reach out to Mixpanel support at mixpanel.com/get-support. If you have follow-up questions for this thread, please tag me again with your question: @kapa.ai <follow-up question> 👋
Feel free to ask a follow-up question once I've answered by mentioning me with @kapa.ai
kapa.ai
APP
·
·
The session duration can be influenced by various factors. If your session duration is high, it could be due to the following reasons: 1. User Behavior: Users might be spending more time on your website, exploring different pages or content. This is generally a positive sign indicating user engagement.2. Session Timeout Settings: The session duration could also be influenced by the session timeout settings in Mixpanel. By default, the session timeout length is set to 30 minutes, meaning if a user is inactive for 30 minutes, the session ends. If you have set a longer session timeout, it could result in higher session durations.3. Event Tracking: If there are events that are frequently triggered by system activities or background processes, they could keep the session active and result in a longer session duration. It's recommended to exclude such events from your session calculations to get accurate results.4. API-related Events: Certain API-related events are by default excluded from session calculations in Mixpanel. If there are additional API-related events specific to your application that are not excluded, they could impact the session duration.To get a more accurate session duration, you can use the Time to Convert Chart in Funnels to determine an appropriate session timeout period that aligns with your users’ behavior. Also, ensure to exclude events that don’t denote an action made by the user from your funnel.Sources: - Estimating Ideal Session Length - Session Timeout - FAQ
kapa.ai is still learning and improving, please let me know how I did by reacting below.
⤵️ Hint: Mention @kapa.ai in the thread for follow-ups.