Islam U.

I’ve checked the number of users in Users section. ‘Users with profiles’ are 110k. All ‘Users’ are over 1 mln. I’ve downloaded CSV files of both databases. The users of ‘Users’ that are not in ‘Users with profiles’ do have distinct ID. But when I create dashboards or filter users that have commited particular event, only ‘Users with profiles’ are shown. How can I make dashboards that takes into account ALL users?

Subject: Discrepancy Between Mixpanel Event Data and Internal Database I am writing to seek assistance regarding a significant discrepancy we have observed between the event data reported in Mixpanel and our internal database. For example, our database indicates that the number of registration events is approximately five times higher than the corresponding figures in Mixpanel. We have thoroughly reviewed our implementation to ensure that the event tracking code is correctly integrated across all relevant parts of our application. Despite this, the data mismatch persists, which leads us to suspect that some events may not be reaching Mixpanel or could be filtered out by default settings. Could you please advise on the following points to help us diagnose the issue?