sonia.ingram

Why Is There a Discrepancy Between Retention Metrics and Retention Curve Views?

Why is there a discrepancy between retention metrics in the metrics view and the retention curve view - I’ve set up the same configuration for them both: When I choose:

Metric
App launch (first time ever) -> app launch
On or After
Week 1
The retention rate is 28.42%

When I choose:

Retention Curve
App launch (first time ever) -> app launch
On or After
Select Week 1 on the chart
The retention rate is 34.06%

Why is there this difference?

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Posted in Community Questions·

sonia.ingram

Why is there a discrepancy between retention metrics and retention curve views for the same configuration?

Hello! I wonder if anyone can help me - I’m fairly new to retention metrics but have set up a few for our app. The thing I’m confused about is why there is a discrepancy between retention metrics in the metrics view and the retention curve view - I’ve set up the same configuration for them both: When I choose:

Metric
App launch (first time ever) -> app launch
On or After
Week 1
The retention rate is 28.42%

When I choose:

Retention Curve
App launch (first time ever) -> app launch
On or After
Select Week 1 on the chart
The retention rate is 34.06%

Why is there this difference?

0Comments