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Welcome to our new community, QBQ!

  • 13 January 2020
  • 1 reply
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Userlevel 5
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Introducing QBQ

 

We are happy to present our new home on the inSided platform!

There are a lot of differences, but our goal remains the same - provide you with an excellent place to ask questions and discuss topics covering all things Mixpanel.

Before you dive into the threads and start asking questions or posting new and exciting topics, there are a few things you need to know. 


How to Login
 

If you have an existing community account:

  1. In the top right corner of the homepage, click on ‘Login’
  2. A window will appear, at the bottom of this window click on ‘Forgot Password?’
  3. Please enter your email address or username associated with your Mixpanel Community account
  4. Click ‘Send’
  5. You’ll receive an email with a link to reset your password
  6. Click on the link in the email
  7. Reset your password
  8. Once the password has been reset, you’ll be able to sign in using your community username and new password

If you’re new and haven’t created a QBQ Community account:

  1. Click on the ‘Login’ button in the top right corner and then click ‘Create an account’.

  2. Fill out the information and click on ‘Register’.

  3. Now you’re ready to get involved in the discussions, share your Mixpanel experiences, talk with other data enthusiasts, and participate in this great community.

 

Getting Started

Logging back into community

  • In order to log back into your community account, please note that you will need to use your username to log in. If you use your email, it will not work and prompt you to reset your password.

Review your profile and signature

Subscribe to subcategories

Check out our Getting Started Guide 

  • We will continue to share helpful tutorials, instructions, tips, and more to ensure that you hit the ground running in QBQ.


We are so happy that you are here to continue this journey with us. We know there is a lot to learn, but the Community Team is here to work together to get you up and running in QBQ. Click around the new community, and do not hesitate to reach out if you notice any issues — share a note here to let us know!


1 reply

Userlevel 5
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Since we first launched QBQ, we’ve updated the login flow! 

 

We brought SSO to the Mixpanel Community to make it easier for you to move between your Mixpanel reports and asking questions in QBQ — with this change, you will no longer need to log into both accounts separately.

 

I’m locked out — what should I do?

 

If you registered for QBQ with a different email than the one you use to sign into Mixpanel, you will be blocked from accessing your QBQ account. To update your QBQ account, email community@mixpanel.com from your QBQ email, and tell us the email that you use to sign into Mixpanel so we can update your account.

 

How do I update my email for my QBQ account?

 

Send an email to community@mixpanel.com from the email you used to register for the Mixpanel Community, QBQ.

Include the following message in the body of your email:

Update my QBQ email to: [insert email associated with your Mixpanel account]

 

I don’t remember which email I registered with, how can I check?

Use the Forgot Password module to trigger a message to your QBQ associated email address.

 

More details in this announcement.

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