Admin and Settings

Having trouble with Mixpanel billing, project, or account settings? Share your questions here — just remember to remove any personal account information.

  • 10 Posts
  • 11 Replies

10 Posts

A
addisonlynchNew Participant
asked in Admin and Settings

Searching UI by Distinct ID

What is the best way to filter the users view by a non-canonical distinct ID in the UI? The API allows me to identify a user using any distinct ID in the cluster, but if I search by a non-canonical distinct ID in the UI, the user does not show up. For event filters, I can use the hidden property Distinct ID Before Identity (I filter by Distinct ID OR Distinct ID before identity), but this property does not seem to be exposed when filtering users.  

0
A
7 days ago
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Archi97New Participant
asked in Admin and Settings

100K+ MTU on FREE Plan

Hello. I’m new in Mixpanel and want to know what it can give me before upgrading free plan. So i have integrated everything and my current plan is FREE one. There is a limit on it - 100K MTU.My question is, what if I will have more MTU by having FREE plan? Will I get charged?  Why(I mean just stop tracking until next month?  How much i will charged? What else should I know in this case? Thanks.

2
J
12 days ago
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jamiesessionNew Participant
asked in Admin and Settings

Default Project has Changed

Hi there, There seems to have been some sort of change today to which project opens by default when you login on mixpanel.com.The change has meant that all the users in my organisation now get the QA Test project as default rather than the Production project every time they go to mixpanel.com. I have looked but am struggling to find where I can change the default project back. Please could you let me know how to do this? Thanks for your help

0
J
1 month ago
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EmmaNew Participant
asked in Admin and Settings

Need help with deleted project by accidentally

Hi there, I deleted my project accidentally. Yes, I did a very stupid thing and regret it right now.Does anyone know about this?  Is there a way that I can get the project back? I’ve checked the document that Mixpanel said that they will keep the data for a well according to the privacies. So there might be a way to do it, right?Look forward to some kind of help. Thanks a lot! 

0
E
1 month ago
V
VitNew Participant
asked in Admin and Settings

Lexicon event name and description

We have a mixpanel test profile for all our set up in staging and a live profile for everything on our live profile. Over the last few weeks, I worked on testing and adding a tone of display names and descriptions to the events, however, last night we pushed our staging live and many of the display names and descriptions have disappeared. Can I get these all back or do I have to re-do this? 

2
Jaz-CommunityManager
Mixpanel Community Team
2 months ago
Y
yalluriumNew Participant
asked in Admin and Settings

Google Play Data Safety

Hello,Given Google’s new Data Safety requirements, is there a guide for this specifically for apps using Mixpanel?I’ve had to go over the existing docs carefully and I think I know what I have to “tick” for the data Mixpanel collects, but it would be great to be 100% certain about my choices.RevenueCat has a guide here: https://docs.revenuecat.com/docs/google-plays-data-safety which I found really helpful. It would be really nice to have a Mixpanel equivalent.Thanks in advance,Christos

1
T
3 months ago
lucastraba
lucastrabaNew Participant
asked in Admin and Settings

My development environments will eat my allotted MTUs

Hi! I just started setting up Mixpanel for my company, and it looks really promising! The only problem I see is that, even if I separate the development environments (local and staging) from the production environment, our local environments will end up consuming our allotted MTUs. Our team creates lots of new users for testing, and all of those are getting logged as new users in Mixpanel. I read through the forums and documentation, and there seems to be no way around this, and it is very inconvenient.The only workaround I came up with is opting our devs out of the actual events, but then events are not logged to the console anymore, and the debugging extensions don’t pick up the events either.What is the correct way of going about this? The idea would be for us to have a way of identifying which events are being sent, with which properties, in development environments, even if they don’t end up in Mixpanel. We can work with that minimum requirement. But if we can’t, there’s no way to

0
lucastraba
4 months ago
T
Tom_ZellarNew Participant
asked in Admin and Settings

Help - tracking code is showing up on our web pages. How to remove? window.lintrk('track'[conversionID###})

See images - a Mixpanel tracking code is being shown on our live web-pages. Any ideas on why this is happening and how to remove are massively appreciated!

1
alon
Mixpanel Employee
4 months ago
B
BellomoonNew Participant
asked in Admin and Settings

ID Merge

Hi guysi wanna ask u about merge id system. If the user deletes and reinstalls the app, it has a different ID.so i wanna know how to merge in this case.let me know plz 

1
N
Mixpanel Employee
4 months ago
A
app_analytics_rocksBrainy
asked in Admin and Settings

Activity Feed: Readability

Hi!I’d like to rename some of the events that appear on the Activity Feed based on their properties.For instance, let’s say I have a Screen View event for every screen in my app, and each Screen View comes with a screen_name property.Is there any way I could rename the events Screen View that appear in the Activity Feed, so that instead of that name I could see “Screen View: Onboarding”, “Screen View: Sign up” without having to expand the parameters for each event?It’s almost impossible to understand which path a user has taken in a certain session just by looking at the event names, and it’s definitely helpful to get unique insights about their behaviour.Thank you for your help! 

4
S
5 months ago
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