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Does the Basic Plan come with cohorts?

Project Level Access Changes

I have a few team member who are an Organizational member and a Project consumer. Last week they were able to download the data from insights reports, but this week that button is not available. Has there been any updates that would explain this? Also if this is true how do I give them access to do...

How does mixpanel counts users in new pricing

As a web developer, I understand that mixpanel would drop a cookie in browser and would count one user using a browser as one user based on cookie.But I am using mixpanel for analytics from server side usage where data points are not associated with users. For example below is the fields I am sendin...

Can't login to my account - Server Error 500

When I go to log into my account it produces a 500 error as shown in the screenshot. Been like this for the past 20 minutes. Is anyone else experiencing the same?

Does the automatic registration of parameters to the user consume data points?

Project Transfer and Data Points counter

Hi,I'm considering to transfer a project to a new Organization with a different subscription plan. What happens to the data points counter in the new organization?My project has 24 months of data and has over 3M of data points. Transferring a project will add 3M of data points to the new organiz...

Is it possible to switch from a monthly plan to an annual plan?

Is there anyone in the office?

I have been filling out forms and calling the toll free number listed on this site and I have not been able to connect with anyone. Is there anyone who works in the office?

when people plan number reset?

Hello,- during the weekend we deleted thousands of old people profile (last seen more than 24 months ago)- they disappeared from the Explore listing- but the number of profiles in People plan is still the same, it is more than 24 hours already- when it will recalculate? We are afraid Mixpanel will s...

Ability to clear out old data

We found that sometimes we would want to clear out the existing data in mixpanel, perhaps after testing a new feature, however it seemed that it remembered old user ids and so when we started to send new data, it would in some instances attribute it back to the old users. It would be great if you co...

How do you leave an organization?

I was invited to an organization for my previous project and now I can't leave them.It seems like I need to leave the current organization so that I can be invited to a new organization for my new project.How can I leave my current organization? I couldn't find it anywhere in your product an...

Organizations shipped in Mixpanel!

Organizations is now available to all Mixpanel customers! With Organizations, it’s easier to manage how users across your company access Mixpanel with the following features:Improved visibility into pricing and overages:Monitor current event/people usage levels by project, so you can check if...

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