Hello! Love Mixpanel!! (tho I'm still learning the...
# questions
Hello! Love Mixpanel!! (tho I'm still learning the full scope of functionality). I have two questions I wanted to run by this channel. 1. I have an Event "Page View" that has a property "planName". "planName" refers to the plan the user is subscribed to when they view a page. I often see "planName" equal "(not set)" when the user at that time has a planName set. See image below. Any ideas? 2. Is there a way to set a rule such that a user property is updated after a certain event occurs? Specifically, when a user cancels a subscription I'd like to change the user property for "planName" to be "free". We sometime have users cancel their subscription and never return to the application which is causing a bug.