Hey there - hoping someone can help me figure out ...
# questions
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Hey there - hoping someone can help me figure out an issue with user properties. We have an event called
Patient Record Details Submitted
that should result in user properties being updated, but it seems like the relevant properties are not actually being updated every time the event fires. What’s really odd is I can see the missing properties in the event, but they’re missing from the user in Mixpanel’s profile. I have a hunch that this is due to identity merge but I’m not sure how to verify this. Any ideas?