Hey guys, Facing an issue where I see that Mixpan...
# questions
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Hey guys, Facing an issue where I see that Mixpanel is reporting a higher number of distinct users that did a particular logged in event, compared to our backend database. I'm trying to understand possible reasons for the same. Here is the issue in detail: I have a custom event that's made up of 3 events. The individual count of users performing these events is same as the database. However, when I look at the custom event count with the backend database, there's a huge difference. We're sending identify call everytime a user opens the website. Hence, there's little chance that one user might have multiple profiles. Can someone suggest any other reason as to why this might be the case?