Hi there, for a few weeks we had an issue where us...
# questions
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Hi there, for a few weeks we had an issue where users/events from one part of our app weren’t getting properly associated with users/events from another part. So essentially each of our users have ended up with 2-3 profiles when it should just be one. We’ve now fixed that going forward, but I think that the old profiles are going to remain un-associated without direct intervention. Is there a way for us to associate the users with each other retroactively? FWIW we know that the events from one of the extraneous profiles always contained a piece of data that will allow those events to be related back to the correct main profile, we just don’t know how to make that happen.