Hi all, Our customers sign up for the product we a...
# questions
q
Hi all, Our customers sign up for the product we are tracking with Mixpanel through sales reps, once the contract is signed, the user receives the credentials, so there is no online sign-up within the product and therefore we cannot track those user who signed up for the product but have not logged in once yet. Our idea to solve this is, through the API, send a fake event called “Sign up” with the contract date and the user internal id as properties, so we can use the “Sign up” event as the first step of the conversion funnel. Does it make sense? Any better ideas? thanks for the help