SHIPPED

I want to still being logged in in Community.mixpanel.com when I come from Mixpanel.com

  • 21 December 2018
  • 7 replies
  • 482 views
Votes
ivanmuniz
Rank
Userlevel 4
Badge +3

I use the help button (below to the left in Mixpanel.com) as a shortcut to land in community.mixpanel.com but I need to log in again. Even I wrote and answer, I was requested to log in, did not remember the password, went back in the browser and lost the answer :(


en.muniz.agency

7 replies

K
Badge

Totally agree with this. Creating a new account seems like an unnecessary hassle. Also wondering if I will get double the emails now (since I was already receiving regular MixPanel emails)?


D
Badge

Agree! I guess it would be a problem now that a lot of people signed up to both product and Community with the same emails. However, I am sure people wouldn't mind having their accounts merged (I definitely wouldn't).


A
Userlevel 2
Badge

Agreed! I wrote long answers twice but then when I hit "post" it said I was logged out. I hit back and it didn't even retain my answer so I had to re-write everything.


B
Badge

Yes, I agree.


J
Badge

I certainly agree with this, It was pretty confusing to have to create a second account in order to contribute here. Definitely makes sense to streamline the experience.


stephanie
Userlevel 6
Badge +4

@IvanMuniz @JamesStewart @amp @kateGR @braddunn @dkravchuk Thank you all for sharing this feedback on our Community Platform! We filed a product gap on your behalf with our Engineering and Product Development team. Make sure you are following this Idea - via the button in the upper right hand corner - to get emailed updates on its progress.


-Stephanie | Community Moderator
stephanie
Userlevel 6
Badge +4

@ivanmuniz @jamesstewart @amp @kategr @braddunn @dkravchuk Great news, we just shipped Single Sign On(SSO) in our community platform QBQ! You will now be able to use credentials from mixpanel.com in community.mixpanel.com to keep you logged in across both platforms. Please take a look at Cherise’s post on Bringing Single Sign On (SSO) to community for more details and see if this change might affect your log-in flow. 

-Stephanie | Community Moderator

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