SHIPPED

Behavorial Messages with Instant Display (InApp)

  • 14 February 2019
  • 3 replies
  • 291 views
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C
Userlevel 2
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Today ASAP notifications will be sent within 30 minutes. It can be even greater due to variability in the notification queues. If there is a large number of notifications going out at once, this could cause the time it takes to send to be greater.
30 minutes can be a very long time span, if you think of usecases like

1) asking for an app review after a event completion, or

2) a welcome message after a verified sign-up.

It would be better to have kind of a "hardcoded behavior" which executes and shows a (cached?) display notification immediatly after the targeted event trigger. Th emain difference probably would be to use more event-focussed triggers instead of people-focussed triggers .


3 replies

stephanie
Userlevel 6
Badge +4

@ChriSo This idea has been shipped! Please take a look at our Event Triggered In- app messages for Web and Mobile articles to learn more.


-Stephanie | Community Moderator
P

Hi, Had a question to ask.

Does this work sometimes after login? Like I am trying to send  an in-app message which should appear just after login when user will do the 1st event, but it is not appearing for them.

 

Also, if I have selected one target as “Register Date with-in 5 Days”, so it would wait for some days to fire the message or condition is fulfilled for users who have just registered.

P
Rank
Userlevel 2
Badge +1

Hi @Pawan2601 we suggest not doing this right after login, since that creates a race condition. At login is when your app checks with Mixpanel whether there are in-app messages waiting for the user. By the time the app gets a response your user may have switched to a different screen. We try to get around this by caching but its not a perfect solution. 

On your second question, if the person meets the target criteria then it would schedule the message to be available the next time they do the event. https://help.mixpanel.com/hc/en-us/articles/115004724586#eventtriggered-inapp-messages has more details

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