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How to get an overview of average time spent in app per user per day.

  • 12 December 2018
  • 11 replies
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A
Userlevel 3
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I have session event which has duration property (time spent in app). However, I can't find a way to get an overview of total time spent in app per day, and then an average time per user. Is it possible?


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Best answer by michael 14 December 2018, 22:51

Hi Ainius,

Michael from Mixpanel Support here.

In order to find the total or average of a specific numeric event property over time (such as duration) you will want to head into the Insights report.

There, in the report's dropdown, select the "properties" button next to the event that has your desired duration property.

Once you select the duration property, you will then have the option to choose one of multiple operators (total, average, median, min, max, etc) that you can then use to calculate the total time spent in the app, and average time per user.

Hope this helps!


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11 replies

michael
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Userlevel 4
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Hi Ainius,

Michael from Mixpanel Support here.

In order to find the total or average of a specific numeric event property over time (such as duration) you will want to head into the Insights report.

There, in the report's dropdown, select the "properties" button next to the event that has your desired duration property.

Once you select the duration property, you will then have the option to choose one of multiple operators (total, average, median, min, max, etc) that you can then use to calculate the total time spent in the app, and average time per user.

Hope this helps!


B
Userlevel 4
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Hi @michael!

I am using App Session > duration for that. Do you think is the right way? The number I get, is in minutes?

Thanks


I
Userlevel 3
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Hi and @bkool @michael and @Ainius

This is a tricky question and I think there is no solution in Mixpanel for that right now. Let´s see, we have:

Events:

- App session: this event is not triggered only when the user opens the app but also when he or she spends more than 10 seconds on it: "Triggered when users spend more than N seconds (default: 10 seconds) in the app. Includes "Session Length" property, measured in seconds." So this event seems to be useless for knowing average daily time spent (?).

Besides, I couldn´t find "duration" as an App session´s property.

Events properties:

- Session Length : App sessions has the property Session Length which is "The number of seconds the user spent in the session." But, as it is a string, you can only group app sessions by session length. Does not work.

User properties:

- Total App Sessions: "The total number of "App Session" events that the user has sent." (A)

- Total App Sessions Length: "The amount of time in seconds from when the user launches the app until the user stops using or leaves the app." (B)

So, in Insights, if you go for (B/A)/60 you should get the average minutes per session but always knowing that "app sessions" is not only performed when the user opens the app.






I
Userlevel 3
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Oh and you have that!: 

// time an event named 'Registered' mixpanel.time_event('Registered'); mixpanel.track('Registered', {'Gender': 'Male', 'Age': 21});

When called for a particular event name, the next track call for that event name will include the elapsed time between the 'time_event' and 'track' calls. This value is stored as seconds in the '$duration' property.


J
Userlevel 2
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Awesome Michael,
I have been turning my head around for two days to find how to display the sum/average/... of a property (and not "event + breakdown").

This should be placed in the public Docs somewhere. This is a really frequent use case ("How many X a user has Done?") and the entry in the Docs could be something like "How to track a Property for a given Event "

The "click" on "properties" in your first picture is not the most obvious process when someone starts with Mixpanel. I'm happy to know it now.


H
Userlevel 3
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@michael How to take not the duration of the song but the duration of the time spend by user in one day (not in one session)?
After two days of research I can not find it.


H
Userlevel 3
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@Jice_Lavocat Can You show how to configure it?
After a two days of research I still can not find the time that user spend in one day (not session time).

Please if You have the answer I will be happy to see it.


H
Userlevel 3
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@IvanMuniz I have the same question - it looks like in the MixPanel there is no possibility to have the total time that user spend in one day (not session time).

Do anybody have other answer?


A
Userlevel 3
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Hi there! I also would like to know the average time spent per user in our platform. Is it correct to use formula with these events? 

 

 

stephanie
Userlevel 5
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Hi @annette42,  

 

Thanks for sharing your query. There is only a couple of tweaks I would do to get average time a user spends per day on your app. First, only one session end event is needed on your query. This will show the average in second but you can add a formula of A/60 to get it in minutes. Dividing by the session event count is not necessary, as each session event will be summed and divided by the count on its own when using the average data function.

Lastly, you can breakdown your report by day on the line graph. I have attached a screenshot from my dummy account to help see the set up described 




 

-Stephanie | Community Moderator
M

Hi @stephanie,

Thanks for sharing the screenshot, that is very clear.

One thing I dont understand still, how do I know that I am looking at the average time per user per day? In my case I know that many of my customers use my software more than one time a day. From the screenshots above I get the idea that I am looking into the average time per session per user per day. But that is not the same as the average time per user per day.

Another question: I tend to use session start, I see you are using session end. When I exchange session start for session end in my case there is no difference in the time spent per user. But just wondering, is there a specific reason I should use session end/start?

 

Kind regards,

Mirjam

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