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How does retention work?

  • 20 April 2019
  • 1 reply
  • 49 views

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Do i need to track whenever a user comes back to my site? like `mixpanel.track('user has come online')` so it's tracking SOMETHING? Or will mixpanel automatically know?



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Hey @masudhossain! Once you track one event, it should be able to be counted in your retention report - no need to track an extra event to capture if I user comes back. I took their retention course to help me better understand it and how to use it for my business. https://help.mixpanel.com/hc/en-us/articles/360022537091-Retention-Deep-Dive-Course- Hope this helps you too


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