Trigger Stripe related events in Mixpanel

  • 28 September 2021
  • 2 replies

Hi there,

We started using Mixpanel recently and was thinking of using Zapier to trigger an event in Mixpanel when we have a new Stripe subscription cancellation. Our app sends the user_id for every event triggered on top of the Mixpanel Distinct ID. In Stripe we have the user_id but not the Distinct ID from Mixpanel.

If we send the user_id from Stripe to Mixpanel is there a way for it to be associated with the Distinct user? I assume currently Mixpanel uses the Distinct ID for grouping not caring about the additional user_id property.


Best answer by Muffaddal Qutbuddin 30 September 2021, 11:05

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Hello @AlexanderT , if you are using user_id to identify the users you can use it to send Stripe data to Mixpane as well. Mixpanel will handle the mapping itself. 

@Muffaddal Qutbuddin hi thanks for the reply! I believe we use Mixpanel Distinct ID as the identifier but on top of this for every event we also sent user_id as a super property.