Question

mixpanel init hangs in IE11

  • 21 August 2020
  • 1 reply
  • 39 views

Recently I see that mixpanel init hangs in IE11 so I had to disable it.

It’s the request to /decide that never completes and I’m not sure what to do about that.

 


1 reply

Userlevel 5
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@PerB —

We generally recommend Chrome to access the Mixpanel UI, and we also support Firefox, Safari, and Edge. Let me know if you think one of these browsers will work in your case, and if you still come across the same issue in that environment. 
 

Given that this is only appearing on an older browser, it would seem likely an issue related to that browser specifically (needs updating) or an issue with the device (for example, having the system clock out of sync can make the certificate validation fail). 

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