live panel slow to report initial events

  • 30 January 2020
  • 1 reply

Userlevel 1
Badge +2

I like to fire off an an event to start/check a project to make sure all ok.

but the live panel is slow for new events.

1 reply

Userlevel 5
Badge +3

In most cases, your events should appear pretty immediately after sending.

If you are using our mobile SDKs, keep in mind that events coming from our mobile browser are flushed every 60 seconds, so if your users firing the events have a poor connection, events may be queued and might appear a little later in Live View. Additionally, if you happen to be testing during a period where our ingestion queues then you may experience a longer delay— while this is rare, it happens from time to time and you can monitor it through our Status Page.


I apologize that this may impact your ability to QA, but hopefully, this helps you better understand the behavior you are describing.


Please let me know if you have any further questions or if anything else comes up. I would be more than happy to help!