Sticky Question

identify then track not working

  • 5 June 2022
  • 1 reply

Hello - I’m calling ‘identify’ and then ‘track’ing an application load event using the javascript library. When I looked a “First Time” filter for the application load event, it’s showing many triggers for existing users. I have a hunch this is because sometimes indentify is reaching mixpanel out of order - when I look at the stream events this is sometimes (but not always) the case. Would that cause this problem?

What’s the proper way to use identify? There doesn’t appear to be any sort of callback to let me know it’s done. 

1 reply

Is this still an active community? I discovered 

 but that doesn’t quite make sense - I can’t imagine you need to call identify before every single track call. Why is the order recommended here to track and then identify?