Solved

Gainsight - Mixpanel

  • 12 March 2020
  • 1 reply
  • 80 views

Hi,

I would like to know if mixpanel can be integrated with gainsight. I found this guide for the implementation.
https://support.gainsight.com/SFDC_Edition/Connectors/05Usage_Data_Connectors/Mixpanel_Enabling_the_Integration#Configure_Mixpanel_Integration_within_Gainsight
However, when I insert the API secret I am getting a connection error. Does Mixpanel support Gainsight integration for the free tier price plan ?

 

Thank you,

Max

icon

Best answer by cherise 14 March 2020, 01:57

Hi @Maxwell —

The free tier price plan should not limit you from using this connector, but make sure that the user who is setting up the connector does not have a consumer role and that you are using the API secret and not the API token

I researched this connector, and spoke directly with our Mixpanel PM for Integrations, to see what could be going on, but it looks like this is a Gainsight product. To get you the best answer, I would post in the Gainsight Community to see if there is a current issue with the Connector: https://community.gainsight.com/.

If you end up posting a question in the Gainsight Community, I would love to share the link here so that future QBQ users can follow along!

 

Best,

Cherise

View original

1 reply

Userlevel 4
Badge +3

Hi @Maxwell —

The free tier price plan should not limit you from using this connector, but make sure that the user who is setting up the connector does not have a consumer role and that you are using the API secret and not the API token

I researched this connector, and spoke directly with our Mixpanel PM for Integrations, to see what could be going on, but it looks like this is a Gainsight product. To get you the best answer, I would post in the Gainsight Community to see if there is a current issue with the Connector: https://community.gainsight.com/.

If you end up posting a question in the Gainsight Community, I would love to share the link here so that future QBQ users can follow along!

 

Best,

Cherise

Reply