I'm trying to send newsletter with banner and I'm using jpg format IMG when I sent newsletter banner is not visiable
Is there some specific requirements for banners? What format and size should be
We use jpg images in our emails — I'm not familiar with a specific size regulation, but if you are noticing that the email is getting clipped this resource may be helpful:
If you are creating the message via HTML, you can also host the images elsewhere and copy that html into the Mixpanel message. Just make sure to use inline CSS.