Chrome browser stopped tracking events - no ad blockers

Question

question

matt_au asked · Jul 08 at 02:41 AM

Chrome browser stopped tracking events - no ad blockers

Hi team,

Chrome browser no longer tracks any of my client side actions anymore. It's not happening for our users of Chrome, just me. So it's mainly just annoying for testing. Safari and Firefox both work fine.

I don't have any ad blockers installed and the only extensions are 1password and WhatRuns. I've tried disabling both of these but still not working.

Is there a setting in Chrome that can prevent Mixpanel tracking? It's been a problem for a few months now but only thought to ask just now. I'm currently on Chrome v75.

Cheers

tracking

0

5 |600 characters needed characters left characters exceeded

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.

Answer 1 · 2019-07-08T20:47:53Z

willyv answered · Jul 08 at 08:47 PM · ACCEPTED ANSWER

Hi @matt_au! I had a similar issue before. There is a "Do not Track Feature" that Chrome has in their browsers.

You might want to check if the Chrome browser has the “Do Not Track” features set? To adjust the setting, you can refer here for the details. You can also run this method on your chrome console dev tools mixpanel.has_opted_out_tracking(); to check if it is true or false.

Hopefully this helps get your issue resolved!

0 · Show 1 · Share

5 |600 characters needed characters left characters exceeded

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.

matt_au · Jul 08 at 10:56 PM

Thanks Willyv,

This was exactly it! Appreciate the help.

0 · Share ·

Chrome browser stopped tracking events - no ad blockers

question details

Related Questions