When one of our user cancels their subscription we get an event in their profile. We want to send a message to them 7 days after this event. When I set up the Campaign I set up:
Subscription Cancelled within last 7 days.
However people who just cancel today will also get the message as it's 'Within' last 7 days. There doesn't seem to be an option to say More Than 7 days ago or between 21 days and 7 days.
Does anyone know of a way to get round this to achieve what we're trying to accomplish that being:
E-mail a user a period of time after they've completed a specific event (not as soon as they complete it).