Unable to authenticate request for raw data export

  • 30 November 2021
  • 3 replies

Using PHP to attempt to request raw data.

However, I keep encountering the Unable to authenticate request error on both web simulator and within my app.


I am using a service account to authenticate. Could issue be with the credentials and maybe there’s need to re-generate.


Kindly advise soonest.

3 replies

Userlevel 4
Badge +5

@jkaizzi Out of curiosity, what are you looking to do with Mixpanel's API's? The reason I ask is because our formatted API's are limited to 60 requests per rolling 60 seconds and up to 5 concurrent connections ( hitting the limit can result in an error.

Many thanks for this.

Trying to export data to a third party application for analysis purposes.

However, I don’t think this is the issue. I’ve barely made any requests. Returns same error when I use the Mixpanel test tool.



Hello everyone,
having the same issue. I can get result from a different endpoint such as with 200 result via playground & Postman.

But whenever I call with the same Service account/secret, I am getting 400 bad syntax in postman  and 400 with no more details in playground. See the below screenshot for reference


Could you please advice how to export RAW data with Free subscription? Or is the paid subscription  must have? (not complian with pricing page).


Thanks a lot for your help in advance

Best regards