Report showing users that haven't engaged in a particular platform (iOS or Android)

  • 23 September 2020
  • 3 replies

I’ve got a web app, iOS, and Android app all with mixpanel integrated successfully. My client is asking if I can create a report of users who have not downloaded either of the mobile apps. I’m having a hard time creating this report—I’ve tried creating a cohort with users OS that do not equal Android or iOS, but I think this is just showing the OS that the user was last active on. 


Any ideas?




Best answer by bryanm 22 September 2021, 08:14

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3 replies

Bumping for visibility. I have to assume this is a pretty common use case?

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@bryanm Is there a tracked event that users do prior to downloading the app?

Do they sign-up somewhere else? If so you can create a cohort of people who “did” sign-up event but did not open-app-event on android or ios. Download tracking is only really done based on the creation of a user/account within the downloaded app.

Let me know a little more about the user journey so I can think of some other routes?

My comment was over a year ago, I’ve moved on.