I’m running into a few problems exporting and with dynamic sync. Each of the following is an error with at least one or more cohorts:
- error: “Dialing context cancelled”
- error: “(#200) the current user cannot update the audience ...”
- a new cohort I’m sending to facebook ads using dynamic sync containing 400 users is taking over 24hrs to process
How can I fix this issue?
Best answer by bharathy
I am Bharath, an engineer on the Mixpanel Infra Team. It looks like you have synced these cohorts before but the permissions issue started to happen recently. Has the user permissions on your fb account changed? Can you please disconnect and reconnect your integration. If this still doesn’t help please let me know we can setup a brief call to have a look at your permissions and resolve this issue for you.