Question

How to query via alias in JQL

  • 14 December 2021
  • 0 replies
  • 51 views

I’m using the Python package and calling alias upon user authentication. Here is the function for reference: alias(alias_id, original, meta=None)

Prior to authentication, users are identified with a random string (original). Post authentication, I identify users by their “client id” which is tied to their user account (alias_id).

I am in a situation where I want to investigate a user’s pre-login behavior and I have access to their alias_id.

How can I query all of this user’s events? I am currently working in both the GUI and in JQL and am seeking information related to both!

 

 

For some context:

 

In insights, seeming no aliases are set (this returns an empty set).

 

Yes this user appears to have multiple identifiers.

 


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