I’ve been having issues with my funnel. If I look at my user I can see them going from the 1st to the last step in my funnel but when I check the funnel, some of the users don’t make it from the 1st step to the second. To be clear, if I click on the user, I can see them moving from the 1st to 2nd step.
The first step is pre-auth so an identity call follows. If I get rid of this first step, I can then see all my users in the funnel.
I hope this makes sense!