I have multiple users with the same email in Mixpanel. Also, can you clarify the difference between thse fields:
Email, $email, or email (are they same field?
Hi @patrick_iflipd! I've experienced this problem before, it sounds like there might be some Identity Management issues in your implementation. I am curious to know how are your Alias and Identify calls are set up in your implementation? I believe it is best practice to set alias once when a user is creating and account and Identify when a user logs back into your application. This course was really helpful to me when I began setting up my implementation https://help.mixpanel.com/hc/en-us/articles/360021749032-Implementing-Mixpanel-Course-.
In regards to your question about the difference in Email, $email, and email properties. Could the lower case email be something additional you are setting up aside from the two mentioned before? From my understanding $email is a reserved or special people property from Mixpanel that you can set in your implementation, explained here https://help.mixpanel.com/hc/en-us/articles/115004602703-Reserved-or-Special-Properties. When you look inside of a User Profile, under the Properties section on the left, it will show up as Email but in code it is set as $email.
Hope this helps you out!
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.