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Transferring from Campaign to Messages

  • 30 January 2020
  • 1 reply
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We are deprecating Campaigns in favor of better Messages features. Please move your campaigns to messages.

 

Due to this prompt I’m attempting to create a permanent message to function just like my previous campaign message.

Here is the current criteria in campaign mode

(please also let me know if this criteria is correct for my goal: send a text message to a user an hour after their account is created and if they have not book an appointment in the past 30 days

 

The Criteria on messages mode

Delivery Setting → Scheduling → As criteria is met → Starting now

 

Please let me know if this looks good - biggest concern I see is the more than / less than timing criteria. Thanks.

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Best answer by cherise 7 February 2020, 21:53

@arshia93 —

This message looks great! I think it will capture what you are trying to achieve. 

 

That said — we just released Journeys and I think it would be really useful for you to engage with customers that fall into this cohort. Here are some articles to get you started!

Build a Journey:

https://help.mixpanel.com/hc/en-us/articles/360039258451

Journeys Basics:

https://help.mixpanel.com/hc/en-us/articles/360039261291

 

Let us know what you think! If you have feedback, don’t hesitate to add it to the Submit an Idea category!

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@arshia93 —

This message looks great! I think it will capture what you are trying to achieve. 

 

That said — we just released Journeys and I think it would be really useful for you to engage with customers that fall into this cohort. Here are some articles to get you started!

Build a Journey:

https://help.mixpanel.com/hc/en-us/articles/360039258451

Journeys Basics:

https://help.mixpanel.com/hc/en-us/articles/360039261291

 

Let us know what you think! If you have feedback, don’t hesitate to add it to the Submit an Idea category!

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