Question

In-app messages not sending when using a dynamic variable

  • 11 March 2019
  • 1 reply
  • 76 views

Userlevel 2
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For some reason in-app messages aren't being sent when the following conditions are true:

  • Fullscreen
  • Custom theme
  • Primary button = close
  • Secondary button = link w/dyanmic variable
  • Advanced options = none
  • Backup theme = dark

When I don't use a dynamic variable, it works. The dynamic variable I'm using is {{$user_id}. So the link for the button is: https://www.domain.com/{{$user_id}. Why does it have an issue with dynamic variables?



1 reply

Userlevel 2
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Found the reason. The dynamic variable format is incorrect. It should be {{user_id}}. The online docs are incorrect.


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