Question

Email banner requirements

  • 12 February 2019
  • 1 reply
  • 88 views

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I'm trying to send newsletter with banner and I'm using jpg format IMG when I sent newsletter banner is not visiable

Is there some specific requirements for banners? What format and size should be



1 reply

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@akvilepik -

We use jpg images in our emails — I'm not familiar with a specific size regulation, but if you are noticing that the email is getting clipped this resource may be helpful:

https://help.mixpanel.com/hc/en-us/articles/115004686403-Email-Messages-Clipped

If you are creating the message via HTML, you can also host the images elsewhere and copy that html into the Mixpanel message. Just make sure to use inline CSS.


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