Wrong location data

  • 31 August 2020
  • 2 replies

Significant part of users (over 60%) in our reports have the wrong location, which is showing up as Dublin, Ireland, but we know these users are from several other locations other than Dublin. For the rest of users this property works fine.

What may be the reson for this?

2 replies

Userlevel 3
Badge +3

Are you user using a VPN?

Could you try to save IP’s of your visitor and do a lookup with an external tool?

This is definitely not caused by VPN. Not on such big scale and not this audience.