I’m testing Identity Merge feature by calling `track` and `identify` methods in a following order:
For this sequence everything works as expected. If i open LiveView i see that two events are actually merged to a single user and the Insight also shows correct Unique Users for this event. (Unique Users = 1)
But then it goes wrong by executing following sequence:
As far as i understand “Identity Merge” feature should map “Open App” event to the same user but it’s not happening.
If I open the LiveView i see that i have 2 different users. they have different colors and distinct_ids.
If i open the ActivityFeed, it navigates to the same page for both of these users. I assume that some kind of merge actually happened,
but then if i open Insight for the Open App event, it shows 2 Unique Users. I would expect to have only 1 since Identity Merge should merge them as described in this docs.
Am i doing something wrong or did i misunderstood the Identity Merge feature?