Question

Need help with Identifying Users

  • 23 November 2020
  • 1 reply
  • 40 views

Hi There,

I am getting quite confused on the User Identification, I am calling Mixpanel identify function on my pages to identify and create a user.

Now I Identify the User on the Email id and do set values for the user like website, Unique Id etc.

Despite doing this, I am not able to get a lot of users identified yet, I am getting a good number of  unidentified users in the system. Can someone help me in identifying what I might be doing wrong. 

I am using Google tag manager for configuring Mixpanel Tags in the app

 

 


1 reply

Userlevel 6
Badge +3

@Sriram Apologies for the delay here!

 

What stages are you at in implementing right now?

I assume you are using thins process: https://help.mixpanel.com/hc/en-us/articles/360001355166-Implementing-Mixpanel-with-Google-Tag-Manager

 

Can you explain this part a little more to me to help me understand what you are seeing in your project? Are you seeing any profiles in your project?

Despite doing this, I am not able to get a lot of users identified yet, I am getting a good number of  unidentified users in the system. Can someone help me in identifying what I might be doing wrong. 
 

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