To explain the problem I am having let me use airbnb as an example. Here is my user story:
Event 1: View Home Page
Event 2: View Paris
Event 3: Select House
Event 4: Sign-up , email = email@example.com -- Note: according to documentation I would alias here
Event 5: Book House
Now months later the user is travelling again. They have just purchased a new computer so they have no cookie.
Event 6: View Home Page
Event 7: View Rome
Event 8: Select House
Event 9: Log in, email = firstname.lastname@example.org -- Note: according to documentation I would identify here
Event 10: Book House
Here is my question. How do I make sure events 6, 7 and 8 are connected to email@example.com?
Best answer by cherise
As Ivan pointed out, we currently recommend identifying users as soon as possible in a session to overcome these situations. That being said, we are actively working on a way to mitigate this issue and we expect to open a beta soon.
Edit (4/25/19): We will update this thread when the beta opens. To make sure that you are notified when the beta opens, please follow this thread by clicking the 'follow' button in the upper right hand corner of this page.