Question

Multiple distinct IDs showing up

  • 6 August 2021
  • 0 replies
  • 32 views

I see 2 distinct ids for few users. The one I set is not the primary one. If I export these users then I get the anonymous IDs in the User ID field not the one I assigned. Check first screenshot.

Also, for all the event properties, I see the distinct ID to be the anonymous generated ID. While there is another property named “Distinct ID before Identity” which has the correct ID which I set. Check second screenshot.

 

I don’t understand why is the ID that I am setting is not coming as the Distinct ID.


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