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There are several things that could prevent a user from being tracked with Mixpanel beside ad-blockers. Ever wonder why a user may not be showing up in your reports? Here are some things that could affect your tracking.
To assist with supporting individuals’ right to object to the collection of one’s personal data, Mixpanel also has built dedicated methods for our client-side SDKs that can be used to opt end users out of tracking. If your team setup these methods in your app, then your end-users could have opted out of tracking. Read about it here:
Mixpanel respects "Do Not Track" settings in web browsers, so this could be a factor too. Read about the most common browsers below: