Is filtering users by behavior possible in the free plan?

  • 30 November 2020
  • 4 replies

Hi, I’m trying to filter my users based on actions they’ve taken in the user list, but cannot seem to find a way to do this. I’m on the free plan and the Cohorts tab requires an upgrade. I’d like to try this feature before I decide whether I want to upgrade and I wanted to know if there is any way to do it in the free plan?

4 replies

Userlevel 3
Badge +3

Hello @neilxm ,

When did you created your account?

Old accounts are on the old pricing where cohorts is to be paid.

Are you sure this is accurate? because I created my account about a week ago. 

Any update on this?

Userlevel 5
Badge +3

@neilxm — I’m not sure what is going on, but you should be able to access cohorts with your plan. To me this is looking like a bug.  Can you please create a ticket with Support so they can help you get access?