I’m looking to get retention in 2 month intervals. For example, how many users that completed event x in March came back and completed event x again within 2 months (by the end of May).
Since there is no 2 month increment on the retention table, I don’t want to count a user that completed event x twice (one 20 days after and again 40 days after) to count twice. If this would be counted increasing my absolute or relative return rate, it would skew my retention to appear higher.
Please let me know how to measure this (I’m assuming the standalone retention doesn’t accomplish what I’m looking for). Thanks!
Best answer by mattsmith
Rather than being common practice, it is just simply how the Retention report works, as it cannot be broken down in 2 monthly buckets.\
For Cohorts it would be slightly different as you would be setting the criteria as “Did Event x at least 1 time between March 1st and March 31st, AND, Did Event x at least 1 time between May 1st and May 31st” and you can then see how many people are in this Cohort. To do this, once it is created you can select the 3 dots on the right hand side and hit “Visualize Trend” to see it in Insights as a line chart, or View Users to see the volume of users within Explore.
If you create multiple Cohorts for January > March, February > April, March > May etc you can add them all to the same Insights report and see how many users are in each, and how they compare. Or you can simply record the volume of these cohorts yourself to see how many users are in each one.
Thanks a lot,