Question

Funnels with events created by multiple users

  • 7 July 2021
  • 0 replies
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  • New Participant
  • 1 reply

Hi all,

 

We are a service marketplace and I am trying to build a funnel for our job workflow.

The problem is, different steps (events) in the workflow are performed by different users.

Example:

  1. Client created a Job
  2. Contractor1 picked up Job
  3. Staff member assigned Job to Contractor2
  4. Contractor2 finished Job

I read this topic with a very similar situation:

However, in our case we don’t even know who the Contractor for the job will be.

I was thinking we can rely on Job Id and hold this property constant and build the funnel based on that but I am not sure now.

Is there a way? 

Thank you.


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